Skip to content
Recommended by Dr. Jim Sears, M.D. • NAPPA Award Winner • Free Shipping • 30-Night Risk-Free The Summer of Sleep Has Begun! Get The Dreamer ALL Summer for only $69.99!

Refund policy

At Dreamer™, we are committed to helping families create calmer, more restorative sleep routines. If for any reason you are not fully satisfied with your purchase, we’re here to help.

30-Day Return Window

You may request a return within 30 days of delivery.

To be eligible for a refund:

  • The product must be unused and in original condition
  • The original packaging must be included
  • Proof of purchase (order number or receipt) is required

Non-Refundable Items

  • Products purchased during final sale promotions
  • Items marked as non-returnable at time of purchase
  • Products damaged due to misuse, improper handling, or missing parts not caused by our error

Damaged or Defective Products

If your Dreamer™ arrives damaged or defective, please contact us within 7 days of delivery and include:

  • Your order number
  • A description of the issue
  • Photos or video of the product

We will evaluate the issue and offer a replacement or refund when applicable.

Refund Process

Once your return is received and inspected:

  • You will be notified of approval or denial
  • Approved refunds are processed to the original payment method
  • Please allow 5–10 business days for the refund to appear on your statement

Shipping costs are non-refundable unless the return is due to our error.

How to Start a Return

To initiate a return, contact us at:

📧 support@sleepwithdreamer.com

Please include your order number and reason for return so we can assist you quickly.

We appreciate your trust in Dreamer™ and remain committed to supporting your family’s sleep journey.